“We have begun the process of digitisation and there will be more to come with AI, robotics and big data. These developments and overarching societal shifts offer us a once-in-a generation opportunity to reinvent our marketplace. This report is a call to action to take charge of how our organisations acquire the skills we need to face the future.” Matthew Wilson, Group Chief Executive Officer, Brit Insurance, Sponsor of LMG Talent Strategic Initiative Wilson’s words are the opening remarks in a new report The future of skills in the London market, which sets out a London Market Group vision and steps to learning new skills and ways of working in today’s digitized world.
The London market industry bible Insurance Day recently interviewed me to find out how technology is bringing sweeping changes, challenges and opportunities to the insurance industry in general and to claims management, in particular. To find out what I said to the interviewer, go to this blog and the full transcript of the interview.