Who is running and monitoring your “Day to Day” IT Operations? This is something that is often taken for granted, and is so important to the day-to-day functioning of the business. It is only when there is a problem that the business realises how important the network, email and Internet access has become for the business. It is no longer acceptable to have your IT infrastructure unavailable during the business day. This covers anything from phones (latterly VOIP), company network, application systems to the Internet and the company website.
Those companies that understand and have the tools to interrogate their data will be able to identify business opportunities, such as potential growth areas, lines of business no longer performing, or perhaps to highlight areas where their exposure has now reached an increased risk level. Data is King and in this modern era where data from social media, mobile phones, websites, hobbies & lifestyles etc. is being used to influence our buying potential, it is important that your data is being used appropriately.
What is the everyday dilemma that faces all IT Managers concerning resources? “Do I put resources on new development or on baseline maintenance?” Fifth Step IR applications consultant Paul Chadburn explores all the options in the year ahead.
Application operational problems can increase over time, to a point when the operational risk reaches a level deemed to be unacceptable. A consequence of failure would then be detrimental to the daily business process. The different components of the application landscape can jointly or individually increase the risk to an unacceptable level, writes Paul Chadburn in his third blog on the application landscape.
